Course Description

World-Class Negotiations offers an in-depth, step-by-step guide to effective negotiating in English.  The workshop focuses on actual business situations involving all types of corporate customers, both in the marketplace and in-house.

Target Audience

All managers, salespeople, buyers and other employees, who need to influence clients, suppliers, colleagues, and other international partners through negotiation in English.

Objectives

Participants will learn to:

     •  prepare their negotiations and formulate strategies for success

     •  identify different negotiating styles

     •  adapt techniques to other cultures and languages

     •  assess the balance of power and authority

     •  set attainable goals and objectives

     •  control the situation

     •  separate the people from the problem

     •  seek and find creative solutions to complicated problems

     •  recognize, utilize and react to a host of negotiating tactics

     •  control time and emotions

     •  handle telephone negotiations

     •  effectively break deadlocks

     •  foster long-term, constructive, business relationships

                                           ...all while working in intensive,

                                                  negotiating situations.

Duration of the session:  2 days

Number of participants: 9 maximum

Working languages:  English or French